The Co-Op Claim Process : How It Works
The Co-Op process isn’t just a simple administrative task. It takes experts to fully understand the intricacies of each OEM Co-Op program. Often dealers don’t have the time or resources to dedicate to the Co-Op Management process which results in a loss of eligible funds.
We manage the full Co-Op and Compliance claims process from pre-approval to reimbursement ensuring timely reimbursement and 100% utilization of your funds.
You will have a dedicated log-in on the Co-Op Driver portal to view up to date fund balances and claim status for all your dealerships in one centralized and simplified dashboard.
- All OEM Co-Op programs require compliant advertising/marketing to be eligible for Co-Op reimbursement. Specific guidelines are provided outlining compliance and or eligibility requirements. Our team is trained on all OEM guidelines and has resources to troubleshoot should any compliance issues arise.
- Co-Op eligibility is typically for New and CPO advertising/marketing. In some cases, parts, service and other OEM designated funds are assigned. We identify all eligible programs and set up a personalized dashboard to process all your accounts.
- Reimbursement rates vary from 50%-100%
In certain circumstances claims can be denied. Our team works diligently to provide resolutions to denied claims. We typically reach out to OEM management to troubleshoot the issue and are often successful at getting a denied claim approved.
- Most OEM’s require claims to be submitted within 90 days of campaigns activity. Claims often become ineligible for submission after the 90 day* window which is why our team submits claims on a monthly basis
- Claims are submitted from prior month
- Once a claim is submitted, the approval process can take anywhere from 1-2 weeks
- Typically Co-Op reimbursement is posted on the following month’s parts statement
Time Cycle Example:
Our Clients
Click below to request a free demonstration of Co-Op driver and start maximizing your funds now.